|
First year Maintenance is required (As of January 1st, 2009) |
25% of purchase price
|
|
Each consecutive year after the first if purchased within 30 days of anniversary
of original order
|
25% of current product value
|
|
Each consecutive year after the first if purchased between 30 - 90 days of anniversary
of original order
|
35% of current product value
|
- Maintenance agreement is valid for 12 months from
date of purchase.
- Fixes, patches, and upgrades (to equivalent new versions) are provided free of charge
to any purchaser as released.
- Maintenance period starts as of date of purchase order or credit card transaction.
- The above percentages are applied to the actual purchase price of the software.
If quantity or corporate discounts were applied to a purchase then the maintenance
will be based on the unit price of the software after discount.
- Peer Software, Inc. reserves the right to change pricing and discounts at any time.
Please consult with a sales representative for additional information regarding
the above pricing and policies.
- Phone and email support is provided 9:00 am - 5:00 pm est., Monday - Friday, except
normal holidays.
- If purchased from a re-seller, first line support is provided by the re-seller.
Support and maintenance policy without a valid maintenance Agreement:
- No Phone and Email Support will be provided.
- Upgrades to the latest version will be treated as new purchases.
|
